Hassaan Elafifi

Senior Manager - HR/Training & Development at Bank Misr

Location: Egypt
Industry: Human Resources

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Hassaan Elafifi's Overview

Current

Senior Manager - Human Resources/Training & Development at Bank Misr

Past

Principle-Human Performance Management. at ProMark
Trainer (Part time) at Dale Carnegie Training
Director at Egyptian American National Development Projects (USA Foreign Affair)

Manager - Capital Loans Division at Key Bank - Cleveland, Ohio, USA
Head of Customer Service Associates at US Bank - Cleveland, Ohio, USA
Supervisor at Misr International Bank

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Education

The Ohio State University
The University of Akron
Ain Shams University

Connections

500+ connections

HR Senior Generalist with particular first hand experience in the following fields
Organization Development
Change Management
Corporate Restructure
Culture Management
HR Information Systems
Interested in helping more organization succeed through improving the performance of their Human Capital Portfolio

Specialties

Re-engineering
Organization Development
Talent Development

Senior Manager - Human Resources/Training & Development

Bank Misr

Government Agency; 10,001+ employees; Banking industry

2009 – Present (4 years)

Manage the overall provision of Human Resources & Training services, Policies and programs for 13000 employees in 480 branches over Egypt.
Responsibilities:
-Recruitment and staffing. -Performance management and improvement systems. -Employment and compliance with Labor Law -Staff orientation -Employee Training and Development including Training Needs Assessment, setting annual training plan. -Policy development and documentation -Employee relations; services and counseling -Compensation and benefits system design, management and development -Employee safety, welfare, wellness and health. -Advise line managers on organizational policy and recommend new ideas for needed changes and provide new motivational tools.-Develop and manage HR Department Budget.-Manage Terminations and conduct exit interviewing. -Organizational and space planning
Achievements:
•Managed the early retirement plan and negotiated employee separation.•Utilized the 360 degree assessment to evaluate top management performance as leaders to indentify weaknesses and recommend improvements that affect company bottom Line. •Established the training department. •Designed and Managed the MBO to top managers and all levels of the organization targeting organizational effectiveness. •Designed new programs and reviewed policies to control employee turnover rate and maintain employee satisfaction. •Designed an induction program for the entry level along with a development plan for all levels. •Improved the quality of Customer Service & Sales at Banque Misr. •Succeeded in improving company culture and overcoming negative politics through tailored training programs and team dysfunctions’ tools. •Succeeded in improving organization formal and informal communication effectiveness through a system of functional, tactical and strategic meetings and gatherings. •Designed assessment center to assess all branch managers, and designed their development plan (Technical & Managerial Skills).

Principle-Human Performance Management.

ProMark

2007 – 2009 (2 years)

Responsibilities & Achievements:

-Developed the unit of the HPM
-Responsible for the strategic planning, setting the goals and objectives
-Increased the training unit's performance by 5 times, in terms of quality & quantity.
-Attracted a pool of experienced exclusive trainers.
-Developed the unit structure starting from manning, methodology setting to staff motivation.
-Initiated training needs analysis system through assessment in conjunction to competences, attitude and behavior; which contributed highly to mega projects.
-Job evaluation and design
-Employee Induction
-Performance Management
-Compensation and Benefits
-Policy development and documentation
-Delivered 768 training hours of the American Management Association training programs (HR & Management) to the middle & top management of ProMark's client roster

Trainer (Part time)

Dale Carnegie Training

Privately Held; 1001-5000 employees; Professional Training & Coaching industry

2005 – 2007 (2 years)

Responsibilities & Achievements;
-Contributed in the national development projects for the Ministry of Communications & Information Technology, Ministry of Education, and Future Generation Foundation.
-Responsible for the assessment of the targeted trainees and designed their development plan.
-Designed a follow up plan to measure the development achieved, and participated in assessing the targeted school teachers at Al-Salam City through assessment center.
-Delivered over 300 training days to a variety of business and industries (Seagas, SinoTharwa, MCV, Al Fouad hospital, Exceed, Egyptian Auto Motive, and Mansour Chevrolet) of the following training programs;
 Performance management
 HR planing
 Leadership for Managers
 Goals & Objectives setting
 Strategic Planning
 Managing Conflict.
- Assertive communicaters.
- Customer service.

Director

Egyptian American National Development Projects (USA Foreign Affair)

2004 – 2007 (3 years)

Responsibilities & Achievements
-Hired 85% of the organization employees for all levels.
-Designed Staff Induction and Orientation
-Was responsible for a variety of development programs as (Protecting under age, parents self awareness, domestic violent, equal rights) which were delivered towards the unprivileged individuals.
-Identified the job profiles with the required competencies to match with the strategy & objectives for each project.
-Conducted behaviors and, skills assessments.
-Conducted job benchmark analysis utilizing specific assessment tools to define the job matrix.
-Conducted one to one interviews to complete the assessment and, conducted a gap analysis and identified areas for improvement and development.
-Managed 15 project managers and designed their individual development plan.
-Compensation and Benefits system administration
-Staff Performance and Evaluation System
-Staff Relations and complaints
-Training Needs Assessment
-Managing Staff Development and Learning
-Delivered over 1600 training hours

Manager - Capital Loans Division

Key Bank - Cleveland, Ohio, USA

Public Company; 10,001+ employees; KEY; Banking industry

1997 – 2004 (7 years)

Responsibilities & Achievements:
-Participated in the merge with Mc'Donalds Investments.
-Managed 8 collateral analysts at the Capital Loans division for the following;
Monitored daily collateral and loan positions.
Made independent decisions to advance funds based upon collateral positions. Identified loan and collateral trends. Spread and reviewed monthly financial statements for covenant compliance.
Analyzed and spread borrowing base certificates, account receivable aging, account payable aging and inventory reports.
Processed participation settlements with participating bank for bought facilities.
Updated the LIBOR activity. Cleared erroneous past-due dollars.
Prepared the dollar transaction forms. Resolved customer problems. Set up billing codes and amortization schedules.
Suggested new products that increased earnings

Head of Customer Service Associates

US Bank - Cleveland, Ohio, USA

Public Company; 10,001+ employees; USB; Banking industry

1996 – 1997 (1 year)

-Performed various tasks including bookkeeping, and other related transactions.
-Balanced daily customer deposits.
-Promoted various bank products and services, and had heavy customer contact.
-Responsible for the performance of 8 associates, and for training the tellers in the City of Cleveland on Customer Service Satisfaction.